Powerful features for every side of your business

From diary and card-secured bookings to dashboards and websites — every tool your appointment business needs, in one joined-up platform.

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Bookings

An online diary that runs itself

Personal booking link

Your own shareable URL — put it in your Instagram bio or send it in a message.

Live availability across every channel

The same slot can't be booked twice — conflict checks run instantly.

Service and staff picker

Clients pick the service, preferred team member and time that suits them.

Automatic confirmations

Instant email confirmation sent the moment a booking is made — no admin needed.

Self-serve reschedules and cancellations

Clients manage their own appointments without calling you.

Buffer time, breaks and holidays

Block travel time, breaks and full days off — the diary honours them all.

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Payments

Flexible payments that protect your revenue

Card on file at every booking

A card is secured at reservation — no charge is taken until after the appointment.

Deposit collection

Require a fixed amount or percentage deposit for any service.

No-show & late-cancel fees

Charge the saved card automatically when a client no-shows or cancels too late.

Settle by card or cash

One-tap card settlement or mark as paid in cash from the admin dashboard.

One-click refunds

Issue a full or partial refund straight from the booking page.

Apple Pay, Google Pay and every major card

PCI-compliant, 3D Secure-ready checkout via Stripe.

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Websites

Your own business site, ready in minutes

Your own Velixa address

velixa.co.uk/site/your-name — shareable from day one.

Services with prices and durations

Your full service menu with descriptions, durations and prices.

Photo gallery

Showcase your best work with an unlimited gallery.

Business hours, contact and directions

Google Maps integration and one-tap call or email links.

Customer reviews on the page

Verified post-visit reviews published and updated in real time.

SEO metadata and schema markup

Structured data for Google — star snippets, LocalBusiness and service pages.

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Custom domain

Your booking site on your own domain

Your own URL

Customers see yourname.com, not a Velixa subdomain — all the trust, none of the setup hassle.

Free SSL, auto-provisioned

Let's Encrypt certificate is issued and renewed automatically the moment DNS is verified.

Works with any domain registrar

GoDaddy, Namecheap, Google Domains, Cloudflare — just add an A record and you're done.

Full site included — not just booking

Appointments, memberships, packages, gift cards and loyalty all run under your domain.

No extra cost

Custom domain is included in every Velixa subscription — no add-on, no upgrade needed.

Comms

On-brand emails sent on autopilot

Instant confirmations

Sent the moment a booking is made, to both client and merchant.

Payment receipts

Digital receipts emailed automatically after every transaction.

Day-before reminders

Automated day-before and hour-before nudges that cut no-shows.

Reschedule & cancel notices

Clients get clear emails whenever their appointment changes.

Staff alerts

Live notifications to the right staff member for every new booking.

Per-customer preferences

Clients and merchants can fine-tune which emails they receive.

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Team

Run your whole team from one place

Individual profiles and schedules

Working hours, photo and contact per team member.

Assign services to qualified staff

Only staff assigned to a service appear as options at booking.

Holiday and time-off tracking

Request and approve time off — blocked automatically in the diary.

Role-based access

Owner, manager and staff roles each unlock different parts of the dashboard.

One-click staff invitations

Send an invite link — the team member sets their own password.

Per-staff performance reports

Revenue, utilisation, booking volume and service breakdown per person.

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Insights

Numbers that actually mean something

Revenue trends

Day, week, month and year-to-date revenue with comparison to the previous period.

Booking volume by status

Confirmed, completed, cancelled and no-show counts at a glance.

Top-performing services

See which services generate the most revenue and bookings.

New vs returning client mix

Track acquisition vs retention as a ratio that updates in real time.

Team utilisation and revenue-per-staff

Spot your busiest team members and quietest hours.

CSV export at any time

Export any report to CSV for accountants or your own analysis.

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Widget

Bookings on the website you already have

One-line embed

Copy the snippet, paste it into your site — takes under a minute.

Your brand throughout

Colours, logo and wording match your existing site automatically.

Real-time slot availability

Live availability with no manual refresh or caching lag.

Full Stripe checkout built in

Card on file, deposits and full payment — same engine as the booking page.

Mobile-responsive out of the box

Looks native on phones, tablets and desktops without extra config.

Works on any platform

WordPress, Squarespace, Wix, Framer, custom HTML — if it runs HTML, it works.

Security

Your data, looked after seriously

Encryption everywhere

Data encrypted in transit and at rest for all sensitive records.

CSRF protection

Every form across the platform is protected against cross-site attacks.

Rate limiting

Bot controls and rate limits on all public-facing endpoints.

Session security

Hardened sessions with rotating identifiers to prevent hijacking.

PCI-compliant payments

Card processing handled by Stripe — fully PCI compliant.

GDPR tools

Data exports, retention controls and deletion workflows built in.

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SMS

Text reminders that keep the diary full

Pay-as-you-go credit packs

Top up from 100 to 2,000 messages — no subscription, no rolling minimum.

Reminder and confirmation SMS

Day-before and booking confirmation texts that reduce no-shows.

Per-template on/off controls

Turn SMS on for reminders, off for confirmations — or vice versa.

Automatic low-balance alerts

Email you when credits dip below your threshold so you never run dry mid-week.

Failed sends auto-refunded

Credits for undelivered messages are returned to your balance automatically.

UK mobile number validation

Only valid UK mobile numbers receive SMS — no wasted credits on landlines.

Marketing

Bring quiet weeks back to life

Broadcast campaigns

One-tap emails or texts to filtered segments of your client list.

Automations

Post-visit thank-you, win-back and birthday messages on autopilot.

Email + SMS in one

Compose once and send via both channels from a single campaign.

Real-time tracking

Open and click rates for every campaign, updated live.

GDPR-compliant

Only opted-in customers ever receive marketing — fully compliant.

Smart send controls

Built-in throttling and quiet hours to prevent over-sending.

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Loyalty

A loyalty programme that rewards regulars automatically

Points per visit

Award points on every paid booking based on the rule you set.

Per-service earn rates

Boost earn rates on the services you most want repeated.

Reward thresholds

Set the points needed for each reward — from a £5 discount to a free service.

Customer balance on the site

Logged-in customers see their balance and progress to the next reward.

One-tap redemption at checkout

Apply rewards at the booking step, no manual codes.

Birthday and milestone bonuses

Drip extra points to keep regulars engaged.

Reviews

Turn happy visits into social proof

Automated review requests

Post-visit emails asking for a review go out on autopilot.

Star ratings & feedback

Ratings and written reviews published on your hosted site.

Moderation queue

Approve, reply or hide any review before it goes live.

Public replies

Respond in your own voice — clients see your reply on your page.

Spam filtering

Rate-limited submissions and abuse detection keep junk out.

Aggregated rating

Overall star rating shown on your booking pages and widget.

Retail

Sell products at the till alongside services

Product catalogue

SKU, price, cost, VAT and stock level for every item you sell.

CSV import

Bulk-load or update your entire inventory from a spreadsheet in seconds.

Barcode scanner support

USB scanner-ready till lookup on the inventory page.

Low-stock alerts

Email you the moment a product dips below your set threshold.

Sales & margin reports

Revenue and profit per product, by day, week or month.

On receipts & reports

Items appear on the customer's receipt and in your finance exports.

Scale

One login for every site, room and resource

Unlimited locations

Per-site hours, services and staff with no extra subscription cost.

Resource allocation

Book rooms, chairs and equipment alongside staff — with conflict checks.

Location-scoped promos

Promotion codes targeted to a specific branch or service.

Custom intake forms

Attach a new-client form to any service at any location.

Colour-coded diary

Tag bookings with colours to organise the way your team thinks.

Bulk tools

Reschedule, block time and manage holidays across all sites at once.

Mobile

Run the business from your pocket

Full diary on your phone

Day, week and staff views always in your pocket.

Push notifications

Instant alerts for new bookings, payments and reviews.

Take payments

Charge cards and issue refunds from anywhere — no laptop needed.

Manage your catalogue

Edit services, prices and staff schedules from the app.

Biometric sign-in

Face ID or fingerprint login with automatic session refresh.

Always in sync

Same data and same login as the web dashboard, live at all times.

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Memberships

Memberships your regulars actually buy

Tiered membership plans

Build as many tiers as you need with their own price, perks and included visits.

Recurring billing via Stripe

Cards on file are charged on schedule with payouts straight to your Stripe account.

Member-only booking discounts

Apply automatic price overrides on services included in a tier.

Self-serve member portal

Members manage their plan, payment method and upcoming visits from your hosted site.

Failed-payment retries

Stripe automatically retries on declined cards and emails the member to update.

Cancel & pause windows

Set notice periods and pause rules so the rota stays predictable.

Gift cards

Sell branded gift cards from your booking page

Sell from your site

No extra tools — gift cards appear right on your hosted booking page.

Branded emails

Voucher emails carry your logo, colours and a unique redemption code.

Redeem at checkout

Recipients apply their code against any service when they book.

Partial redemption

Unspent balance stays on the voucher for the next visit.

Expiry control

Set your own expiry rules — or offer no-expiry vouchers.

Stripe settlement

Payments go directly to your Stripe account on the standard schedule.

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Recurring & Waitlist

Recurring bookings and a smart waitlist that fills cancellations for you

Weekly, fortnightly or monthly series

Lock regulars into the same slot for as long as they need.

Per-instance edits

Move or cancel one booking in a series without breaking the rest.

Smart waitlist

Customers join a waitlist when their preferred slot is full.

Automatic cancellation offers

When a slot frees up, the waitlist offers it to the next-best match by tokenised link.

Time-boxed claim windows

Offers expire after a window you set so a slot doesn't stay locked.

Conflict checks per series

Series respect staff time off, holidays and venue closures.

Tap to Pay

Take cards on iPhone with no extra hardware

No card reader needed

Your iPhone becomes the terminal — just tap to take payment.

All contactless methods

Apple Pay, Google Pay, Visa, Mastercard and chip cards all accepted.

Direct Stripe settlement

Funds settle to your account on Stripe's standard schedule.

Linked to a booking

Attach a payment to a specific appointment with one tap.

Standalone retail sales

Take payment for products without an appointment attached.

In your takings report

Every transaction appears in your daily finance summary.

See every feature in action

Set up in minutes. 7-day free trial, then just £12.95 a month — every tool, no surprises.

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